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Role of Mobile Apps in Smart City

With the advent of new generation technologies and information driven “intelligent solutions”, Smart City Projects are underway in many parts of the globe. Country level guidelines and implementation approaches may differ but key components of smart city solutions are same. In particular, urban mobility solutions and smart infrastructure services such as smart waste management are gaining momentum with the involvement of local municipal bodies and government institutions. This blog aims at reviewing and summarizing some of the developments in Urban mobility, smart waste management and smart retail solutions that are being implemented in various cities. Use of mobile apps, congestion pricing, interconnected mass transit systems are fostering the growth of urban mobility adoption rapidly. In similar lines, Smart Waste Management solutions are also moving beyond simple sensor based waste collection binds to integrated waste recovery and disposal systems driven by ICT applications, through the management of data on all levels by all stakeholders. Lastly, success in the retail industry is all about timing, precision. Innovative software applications, wireless devices ePOS Stations are giving rise to growing Smart Retail solutions across the different value chain.


Urban Mobility 

The real-time journey apps help you plan your journey before leaving and gives you a clear idea of any congestion on any path. Citymapper is an integrated real time journey planning app which has successfully launched in London and New York. The online and mobile service incorporates all possible routes across the city using all public transit modes, bike share options, pedestrian routes and real time service updates, together with pricing information of each transport mode. Smart Parking App puts the driver in control of their day. It removes the stress of driving around and finding a space which for parking.


Smart Waste Management

Fundamentals of waste management: Rethink, Reduce, Recover, Reuse and Recycle. With the progress of the nation towards smart cities, the above fundamentals have to be taken care of in a smart way, which calls for Smart Waste Management. Amongst the regions as in APAC, MEA, Europe and Americas, APAC is supposed to generate the most industrial waste in the world, followed by the Americas, Europe and lastly MEA. The Americas have a strong interest in efficient collection, sorting and recycling technologies. It is the global leader in industrial waste recycling rates, with high production levels in a wide range of waste-generating industries.


Smart Retail

Today, mobile is a very important touch point for retailers to retain customers. Smartphones enable consumers to access the internet anytime and anywhere and play a crucial role when consumers shop both online and offline. Customers want to engage with retailers while buying and retailers must deliver experiences that match those expectations. Consumers demand convenient and personalized experiences and retailers struggle to satisfy these demands through their existing apps and mobile strategies. Retailers are very well aware of the challenges they face in getting consumers to download and use their apps. They must design apps that are differentiated, and provide a valuable customer experience thus giving reasons for consumers to come back to the app again.



To summarize,

The success of smart initiatives for urban mobility, smart waste management and smart retail etc in pursuit of creating harmonious and smart community living depends upon the active involvement of all stakeholders. It is not just the Government or organizations with business interests who can nurture and grow these developmental solutions. A lot of involvement is required from common public resulting in co-creation of sustainable smart solutions. Awareness needs to be built among the citizens about the applications that they can leverage to simplify their day to day activities. It is only when citizens participate actively that city can be truly called smart.


In the Indian perspective, key success factors for implementation smart city solutions will largely depend upon the level of citizen participation and project management capabilities at ULB/district levels by adapting to measurable KPIs. Recent announcements about Indian Smart City Plans (SCPs) have called for active involvement of Public private participations, especially the managed services providers (MSPs). A conducive and dynamic model for implementing and monitoring the “maturity level” of such initiatives is thus imperative.


For detailed paper, please write to

DOI : 10.14257/ijunesst.2017.10.4.03


-Prof. Yatin Jog

-Prof. Ramamurthy Venkatesh

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  1. Avatar

    Nice brief overview.. Discussion of use cases would be more interesting, especially in Indian context.

  2. Avatar
    Rushikesh Kadam

    Nice Article Sir!!! Would like to read detail paper on this 🙂

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